Preferences

Same for the Economist. I was on their signup page about to start a subscription when I figured I'd better check how cancellations work. Sure enough there's no simple online cancellation option like there is for signing up. There are a whole bunch of stories out there of people being given the run around and wasting a stupid about of time cancelling their account.

I even double checked with their support to see if it had been changed and got a ridiculous gaslighting response about this being better for customers. I generally think pretty highly of their journalism but these sleazy tactics definitely lowered my opinion of the company and prevented me from giving them my business.


This item has no comments currently.