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jorgenveisdal parent
A lot of "mature" American software is garbage as well. Epic Systems has (thus far) been a disaster in the UK, Denmark, Finland, Switzerland and Norway.
toomuchtodo
An open source electronic healthcare system is well within scope of a union providing healthcare for ~449M people collectively. Epic does ~$5B/year in revenue, certainly the EU can do better with the same spend or a bit less.
mathgradthrow
It has also been a disaster in the US, to be fair.
Alupis
I'm fairly certain it's a natural law carved into stone that the "Bigger" the Enterprise, the more their software is held together with duct tape, shoe string, and band-aides.

Even domestically - if you interface with a big Enterprise software vendor - you're in for a massively expensive bad time. The sweet spot seems to be smaller, not-yet enterprise tech companies that focus on doing one product very well.

nine_k
This likely happens when internal politics completely replace whatever somehow objective quality metrics, and the sales force becomes persuasive beyond reason.

«The engineer wants to build a thing cheaply enough that it functions, and then cheaply as can be while maintaining function.

The MBA wants to build a thing as cheaply as can be while extracting maximum value from the process. Maintaining function is only relevant inasmuch as is necessary for marketing. Enshittification is offensive to the engineer, and is a deliberate calculated tactic for the MBA.»

(https://www.hackerneue.com/item?id=43367281)

Alupis
Additionally, it seems the big enterprise vendors will cook up any solution to whatever problem (perceived or real) a customer says they have - no matter how out-of-domain it might be for the expertise of the enterprise vendor.

We can observe this with the old-school enterprise juggernauts such as IBM. "What does IBM actually do?" is a hell of a great question today - and the answer pretty much is "whatever you pay them to do".

We also see this with our own domestic governments - where every single problem looks like a Microsoft solution - and the sales people rejoice.

delfinom
I would argue metrics, even objective quality metrics still lead to enterprise software. Hanlon's razor never fails.

Just because your software ain't throwing exceptions, doesn't mean they don't wish death on 3 generations of the developers family.

And real users, that are actually productive in their employ, aren't the ones taking surveys

elcritch
I have a rule of thumb that the more a piece of software costs, the crappier it will be.

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