> Now, I am concerned that a significant change in velocity/volume like this is going to set off a flag with Stripe, and I fear that my Stripe account will get nuked, kill the launch, all the momentum I've been building, my reputation, and all my regular business to boot -- if I lose access to Stripe I lose a very significant portion of my business. Even if its just for a couple weeks while I'm "being reviewed".
I'm not going to defend Stripe as I've had my fair share of frustration with them, unfortunately they are the best game in town that I can see [0]. I can comment on change in velocity/volume on the Stripe platform. I've gone from testing amounts of traffic (so <$100/mo or so), to $500-$2000/day for 2-3 months, to $20K-$40K/day for 2-3 days, to then $100K+ for 1-2 days, then back to $0-100 for ~9 months, rinse and repeat (it's software for festivals). I did all of that without needing to pre-clear anything with Stripe and without issue.
Maybe the semi-gradual ramp-up kept me under detection levels (though I was a little worried about the $20K+ days as it was 10x+ normal) but I wanted to provide a data point to you.
[0] I'm open to other options but before you comment know that the following is what I consider baseline: iOS/Android/Web SDKs that support Credit/Debit/Apple Pay/Google Pay, same or better rates as Stripe, decent docs/api, decent dashboard. I've tried alternatives and their docs are a mess, their API is confusing, their dashboards are dated/broken, their support is somehow worse than Stripe, and sometimes you find out one of their SDK's just doesn't support Credit, Debit, Apple Pay, or Google Pay. Also I need in-person hardware support (bluetooth connection to a phone/table, not wifi, not ethernet), ideally paying in-person would result in lower rates.
I'm not going to defend Stripe as I've had my fair share of frustration with them, unfortunately they are the best game in town that I can see [0]. I can comment on change in velocity/volume on the Stripe platform. I've gone from testing amounts of traffic (so <$100/mo or so), to $500-$2000/day for 2-3 months, to $20K-$40K/day for 2-3 days, to then $100K+ for 1-2 days, then back to $0-100 for ~9 months, rinse and repeat (it's software for festivals). I did all of that without needing to pre-clear anything with Stripe and without issue.
Maybe the semi-gradual ramp-up kept me under detection levels (though I was a little worried about the $20K+ days as it was 10x+ normal) but I wanted to provide a data point to you.
[0] I'm open to other options but before you comment know that the following is what I consider baseline: iOS/Android/Web SDKs that support Credit/Debit/Apple Pay/Google Pay, same or better rates as Stripe, decent docs/api, decent dashboard. I've tried alternatives and their docs are a mess, their API is confusing, their dashboards are dated/broken, their support is somehow worse than Stripe, and sometimes you find out one of their SDK's just doesn't support Credit, Debit, Apple Pay, or Google Pay. Also I need in-person hardware support (bluetooth connection to a phone/table, not wifi, not ethernet), ideally paying in-person would result in lower rates.