She only uses that laptop for MS Office. She did actually use the browser version for a few months, but even that is a significant downgrade compared to native apps.

MS Office and most popular multiplayer games are the 2 biggest hurdles for Linux adoption at the moment.

I tried using Office on the web for a bit, for some reason there's absolutely no way to disable auto-capitalization on the web, luckily I almost never need to use it anyway, and have LibreOffice and Google Workspace instead.