nxm parent
IT has to cover much less technical users than someone who would prefer to use Linux
Most people barely know what OS they are using. its just a way to start apps.
As long as they have an obvious way of opening a web browser, an office suite, and maybe an email and calendering client, the average office worker will barely notice the OS.
Nah it's a skill issue. They don't know how and don't want to learn.