Heck, humans are so flawed, they'll put the things in the wrong eye socket even knowing full well exactly where they should go - something a computer literally couldn't do.
In other examples, almost every single person has had the experience of saying, "turn right", "oh I meant left sorry, I knew it was right too, I don't know why I said left". Even the most sophisticated humans have made this error. A computer would never.
Humans are deeply flawed and after pre-selection require expensive training to perform complex tasks at a never perfect success rate.
So the understanding that AI and HI are different entities altogether with only a subset of communication protocols between them will become more and more obvious, like some comments here are already implicitly telling.
The mistake is in the prompting (not enough information). The AI did the best it could
"What's the biggest known planet" "Jupiter" "NO I MEANT IN THE UNIVERSE!"