freediver parent
That is unusual. Have you tried reaching out to support@kagi.com ?
Yep, they had me check my proximity to the nearest Google Cloud region. The ping was ~30ms, so that was pretty unlikely to be the cause. In my screen recordings that compared the exact same searches, despite the low ping, Kagi results wouldn’t appear for around 2s. A search I did just now shows “39 relevant results in 1.7s”. Otoh with Google it feels instant—0.29s for that same search. With their support team we never did end up finding the cause.
Please reach out to me at vlad@kagi.com and we'll set you up on an account (on us) and I'll personally get involved to see what is happening. Most our searches complete in less than 1000ms. We do dig much deeper than Google though, and we more often than not place what you are looking for in the top 3 results - and that has to count for something too.
Very kind of you! Just reached out. And I agree, the lack of sponsored results among the top 3 and overall quality of the results are valuable.