I remember when McDonald's didn't have kiosks. Human interaction with a fast food worker is vastly overrated. Both sides hated it.
Maybe we should all make the world a better place, suck it up, and just call?
Maybe making the world a better place, means human interaction and less automation.
Say what you will but customers pay to not suck it up
There's no reason this software has to be expensive. I'd rather fix the software in this case.
And phones in particular suck when you involve real-world connection quality and accents.
That would make my own world worse
I can imagine some type of open protocol that lets them self-host an order service though, or at least an open solution that’s hosted by many providers and many separate apps. That would be nice for everyone