IBM saw their internal tech support requirement plummet when they switched to MacBooks.
I've never understood companies that cheap out on laptops. Even if you only pay someone minimum wage (€1800), a high end laptop is ~1 month wage, and you get a tax write-off on it too.
Even if that person only works there for 2 years, that's 4.2% of the cost of employing them.
Even worse is when management doles maxed out iPhones and MacBooks Pros out to themselves, but the main workforce has to make do with €650 craptops and cheap Samsung phones. For me that's always a double red flag because it tells me management is both inept and greedy.
I keep them for use at home as Linux machines because of the repairability and ease of upgrading, but my main machine is still a Mac.
I'd love MacBook level of hardware quality combined with easy access to repair and swap parts.