To me it is obvious they had more than enough time and opportunity to do it properly themselves and the tools at their disposal get more glorious every year. Users grow more and more dependent on them. Services control more of our lives.

They have LLM's now! Really good ones! So good they can format and sort 90% of the customer service issues into well known boxes.

You can also have people pay for support. 1000 euro might be nothing compared to losing an account. Write me a nice report what exactly went wrong. It can be [] my fault [] their fault. It can result in [] permanently banned [] account restored. They can [] refund the fee [] ask for ____ more money.

They thought themselves to important to do it themselves. You are unworthy of even the worse kangaroo court and unworthy of trial by robot. Those are pretty damn low standards.

It will eventually happen because we have lots of wealthy influential people in the global law apparatus and they are really being mocked here.

Mega corps are going for the heaviest punishment they can apply for all possible offenses they chose not to describe. LOL You aren't sentenced to death only because they lack the means to do it but I'm sure they are killing plenty of people indirectly.

I even think out taxes should pay for their customer service.