There's absolutely no trust anymore. Apparently when you pre-order an item, you'll actually be the last to receive it because they'd rather guarantee next-day delivery for people buying on launch day. Apparently your delivery can be delayed by multiple months in this case. Apparently customer support might tell you to cancel the order and re-place it to fix this and they'll refund the price difference due to price increase. Apparently the next guy will say they pulled up the chatlog and they never promised any refund for any price difference and to please go away. Apparently you might have to waste months complaining to national authorities with screenshots for them to finally get word that they should look into your case for more than 15 seconds and finally honor a simple 150€ refund on a 2000€+ order...