1. Our tickets are sometimes "unqualified" and don't have enough information for a human to work on them (let alone an AI agent). 2. Tickets can be created on accident or due to human error and would then result in time spent working on things that don't matter. 3. AI tends to write code that violates our own "unwritten rules" and we are still in the process of getting our rules written down so that our own agentic workflows work properly.

I could definitely see the value in this for certain types of updates, but unfortunately it wouldn't work for our system.