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apical_dendrite parent
When I worked at a startup that tried to maximize revenue per employee, it was an absolute disaster for the customer. There was zero investment in quality - no dedicated QA and everyone was way too busy to worry about quality until something became a crisis. Code reviews were actively discouraged because it took people off of their assigned work to review other people's work. Automated testing and tooling were minimal. If you go to the company's subreddit, you'll see daily posts of major problems and people threatening class-action lawsuits. There were major privacy and security issues that were just ignored.

raincole
So did revenue per employee increase?
golergka
Really depends on the type of business you're in. In the startup I work in, I worked almost entirely on quality of service for the last year, rarely ever on the new features — because users want to pay for reliability. If there's no investment in quality, then either the business is making a stupid decision and will pay for it, or users don't really care about it as much as you think.
ldjkfkdsjnv
Theres two types of software, the ones no one uses, and the ones people complain about
apical_dendrite OP
I've worked at a number of companies - the frequency and seriousness of customer issues was way beyond anything I've experienced anywhere else.
hackable_sand
Everyone should just write their own software then.

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