We had exactly the opposite experience. CoPilot was able to answer questions accurately and reformatted the existing documentation to fit the context of users' questions, which made the information much easier to understand.
Code examples, which we offer as sort of reference implementations, were also adopted to fit the specific questions without much issues. Granted these aren't whole applications, but 10 - 25 line examples of doing API setup / calls.
We didn't, of course, just send users' questions directly to CoPilot. Instead there's a bit of prompt magic behind the scenes that tweaks the context so that CoPilot can produce better quality results.
> It failed to write out our company name.The rest was flawed with hallucinations also, hardly worth to mention.
I wish this is a rage bait towards others, but what should me feelings be? After all this is the tool thats sold to me, I am expected to work with.