Preferences

dijksterhuis parent
> The solution isn't "let's stop online flight bookings sites and protect travel agents" because that's an inefficient system

this is akin to the self-checkout aisles in supermarkets, some of which have been rolled back to add back in more human checkout staff.

why? people liked interacting with the inefficient humans. turns out efficiency isn’t ideal in all cases.

i wasn’t trying to argue that everything should be inefficient. i was trying to point out that not everything needs to be efficient.

two very different things, and it seems (?) you may have thought i meant the former.


amanaplanacanal
I know someone who will never use self-check, because he isn't getting paid to scan his own groceries.

I, on the other hand, will use whichever gets me out of the store faster. I don't view shopping for groceries as a social occasion.

I guess it takes all types.

This item has no comments currently.