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I have a similar, though less horrible story. We recently launched an app where we wanted to have a Facebook sign-in button since our target audience would be people that use Facebook a lot. Being Gen Z and not having a Facebook account at all (anymore) I made one for Meta developers, set everything up for development and tested stuff for a few weeks. When we finally did want to go live, we went through the Meta for Business verification process, which succeeded, but a minute later my account got banned. I got to appeal (sending a video of your face looking multiple directions), but for some reason that wasn’t enough for them. I got fully banned with the only option to appeal going to court. So now apparently I have a Facebook developer account and a verified business, both of which I cannot access at all anymore.

We do not currently have a Facebook sign-in button in our production app.


You now have a banned account, and Meta has a video of your face looking multiple directions and data about your business and development activity. A fair and common trade from the big tech point of view.
Yeah, I had a similar frustrating time. Not a personal ban, but trying to help a friend verify their business for the WhatsApp API.

We followed the process twice, really carefully. Both times Facebook failed to verify the business. No clear reason why.

We posted everything on their developer forum hoping for help, but got nothing back. Just silence!! Many people were facing the same issue like us.

Ended up having to give up and tell my friend I couldn't help. Honestly, the fear of getting banned mysel if I kept pushing stopped me from trying it one more time.

these platforms are difficult to deal with when things go wrong.

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