To expand, code is a means, the core "habits" that programmers develop (at least speaking for myself) is twofold; abstracting, trying to reduce things to simple stereotypes; codifying / decision-tree-ing interactions, things like that. And problem solving, when someone mentions an issue, the gut reaction is to try and fix it. And it takes a lot of internet wisdoms and/or therapy to learn that you are allowed to let people stew in their problems, or that unless you're asked for a solution you don't need to offer one.

Problem solving is easier than listening and empathy.