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Yes, I'd be interested to hear that. From initial reports, it sounds like under-investment in QA because of over-confidence in automated QC.

It's an example of a "black swan" or Bertrand Russell's chicken - the same process has worked many times, leading people to make the false conclusion that the risk has become neglible. There's a successful trial period in which the beancounters reduce headcount with no negative consequences. So the trial becomes permanent, people become less careful. And then boom.

They miss that a 1 in 10000 occurence is going to happen eventually, and that "unnecessary expense" which was previously there to mitigate it has now been removed.


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