baz00 parent
I wouldn't go too far down the "community support" thing with the RPi foundation. Careful if you say anything negative, even in a constructive tone, in case Liz shuts your threads down. I had some problems with brownouts on the RPi 2 and posted a technical thread. It was deleted and my account terminated. There are various reports of this from community refugees who switched to other platforms.
I guess by community support is if you want to build something you'll find 100 tutorials on how to do it or it will even be part of the GitHub project. I never visit the official forums. These community mods are crazy with the little bit of power given. I had similar issues with arstechnica.com before it became an echo chamber.