Hi, 1999 called. Today, people are more along the lines of "What's a call?"
The old rule was congress critters weighted a personal letter with highest weight over a form letter, over a call, over an email. Now, staffers are of younger age, and they are the gate keepers of what gets passed along. So that order of weighting may be different now. Then again, that's probably also highly dependent on the specific congress critter. AOC may be much more open to tweets/emails/etc vs Mitch McConnell or similar aged someone
toomuchtodo
A representative from the EFF's policy team I met at def con a few weeks back mentioned that calls are still weighted heavily. YMMV.
The old rule was congress critters weighted a personal letter with highest weight over a form letter, over a call, over an email. Now, staffers are of younger age, and they are the gate keepers of what gets passed along. So that order of weighting may be different now. Then again, that's probably also highly dependent on the specific congress critter. AOC may be much more open to tweets/emails/etc vs Mitch McConnell or similar aged someone