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FWIW, we dropped Zoom and went all in on Vowel. They were attentive, video quality was as good as Google, but the transcription and cross company search (and CYA potential) was the killer feature for us. We looked at Gong, but holy crap expensive. Sad to see them go, this is not the whole story though.
Its funny to first hear about a product that seems like a great idea, via their shutting down announcement.
May be a great idea...but I don't think we're getting anywhere near the whole story (obviously).

"Things are great and we've been killing it for 4+ years and business is growing like gangbusters and we're blowing out our numbers and we have customer loyalty...but we have to shut down immediately. Because one VC didn't give us money. Not all the other awesome VCs that we're surrounded with (who apparently passed on giving money), just this one shady one on the periphery. The one we bet our whole business on."

Too much wrong with this to do more than speculate what the real reasons are.

Totally agree with this. How could they be experiencing massive growth have all this traction and positive momentum to have only one VC back out to kill them?
Far be it from me to speculate...but I have run into a particular strain of 'entrepreneur' who fervently think the purpose of starting a business is to raise more VC money, not...you know...grow a successful business. There lies all sorts of business killing perverse incentives.

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