whiplash451 parent
Indeed. With the nice addition that now the posts are biased towards small companies that still have not figured out that going single-vendor for online payment is a terrible idea.
Stripe needs to implement real customer support.
When it comes to Stripe, what choice do small businesses have? Tokenized Payment details are not portable, I can't take a saved debit or credit card in Stripe and slide it over to a First Data or Tsys account at whim.
I'm fine with integrating another API (hell, InvoiceNinja already supports most payment gateways), but changing processors when you rely on stored payment details is extremely risky business.
Stripe charges a premium transaction fee for being a no barrier to entry processor, but when they decide to underwrite your account and fail to do so, you end up SOL with a locked account.