This wasn't mere whining and characterizing it as such is uncharitable at best.
> What do you do in this scenario? I have tried contacting support at Stripe but seems to be of no help.
OP is clearly asking for advice, not just idly whining. The fact that Stripe is a YC company (no, I'm not saying that this means HN becomes the de facto support channel for any YC company) and the fact that many developers in the HN crowd use Stripe means HN is as reasonable a place as any to ask for advice on how to proceed.
(Let's also have a bit of empathy towards someone whose funds, which could quite possibly be the livelihood they depend on, is locked up by an unresponsive, faceless company.)
> What do you do in this scenario? I have tried contacting support at Stripe but seems to be of no help.
OP is clearly asking for advice, not just idly whining. The fact that Stripe is a YC company (no, I'm not saying that this means HN becomes the de facto support channel for any YC company) and the fact that many developers in the HN crowd use Stripe means HN is as reasonable a place as any to ask for advice on how to proceed.
(Let's also have a bit of empathy towards someone whose funds, which could quite possibly be the livelihood they depend on, is locked up by an unresponsive, faceless company.)