Apple and Microsoft have amazing customer support.
It's just a specific breed of tech companies that have poor customer support. Many of them can trace their lineage to a single VC firm that embraces regulatory arbitrage and penny-pinching on the customer support functions...
It's just a specific breed of tech companies that have poor customer support. Many of them can trace their lineage to a single VC firm that embraces regulatory arbitrage and penny-pinching on the customer support functions...