ajhurliman parent
I’ve had this idea for a browser extension: Trash. If you’re dissatisfied with a site you just click it and it tweets that they are #trash, and there’s a companion site that lets you look at who’s the most trash (normalized for user volume of available) so we can permanently export this transparency of customer dissatisfaction from internal dashboards to something more visible.
And then you get people creating bots to trash their competitors. Then you end up banning people from using Trash or being included in the metrics dashboard(the "trashboard"). Then you have some false positives, but you haven't created a support process to resolve those, because it's just a fun project, but the trashboard is making some money, so you get someone doing it on demand. That person is overwhelmed by the spammers trying to get their accounts back. Then people start saying Trash is #trash.
Yeah. But we can take it further.
A corporate website can become a graffiti wall, and dissatisfied customers can paint on it.
The companion website shows the original website and the painted wall on top of it. Even better if the browser cooperates.
funny enough this is exactly what gab/dissenter did, giving any website a comments section. it's actually a really cool concept, though obviously dissenter ended up hella toxic.
someone made a clone, zeeker, but it doesn't have a lot of users: https://chrome.google.com/webstore/detail/zeeker-on-site-dis...