yabqk parent
I’ve had my AirPods Pro for two years now and I’ve had to have both (left and right) replaced twice because of this. Unfortunately they are now out of warranty. I hope 2nd gen doesn’t suffer from something like this.
Got them replaced both for free in an Apple store, I thought only one was bugging out but their test machine said both were "broke". It was out of warranty since well over a year.
I have done this succesfully as well, even in another country than which I bought them in initialy. Nearly 2 years out of warranty at the time of replacement, replacement itself was not a problem.
You can still replace them, even if they are out of warranty.
I believe this repair can be done out-of-warranty for free.
Yep, mine were totally out of warranty, I noticed some clicking mostly only when running, and they replaced them in-store for free.
I was worried they would blame my third-party tips (https://www.complyfoam.com/collections/comply-foam-tips-comp...) but as mentioned by the other poster, they remove the tips before testing.
This is in line with my experience, I got both AirPods Pro replaced out of warranty a couple weeks ago, even if only one of them was presenting issues. Apparently, the machine they use to check said both were affected.
I got them replaced in Spain while the original purchase took place in Germany.
i bet the rolling out of this program so close to the 2nd gen release is a subtle acknowledgment from apple that this issue is endemic to the 1st gen, and it's fixed now.
"Information as of 2021-10-01" - this isn't a new program
whoops! thx for the correction :)