alwaysdoit parent
I am a pretty big advocate for good faith communication and think the article is right that it is necessary. The thing that disheartens me though, is the asymmetric nature of the problem: good faith communication is hard. It takes time and patience. Bad faith communication is easy. You can write 20 bad faith drive by comments in the time it takes to post one thoughtful reply. And due to the wide open nature of most of these platforms you're rarely interacting with the same person twice. So it's hard not to feel that that effort is entirely going to waste.
I agree, I think it's also likely that in many scenarios bad faith communication is more successful in the short term. You can appeal to a persons emotions, disparage the person making the argument, exclude nuance to make simple memorable statements, etc. Which is where I struggle with settling on a strategy for dealing with it (and trying to prevent myself from doing it), since so much of our lives are geared towards/optimised for short term results