Normalization of deviance. Little by little bad habits are formed and not stamped out because nothing bad happen. Until a space shuttle explodes. Then years of wrong process are found.
That's why you have to empower new hires to question your methods: someone from outside will see what is not normal, if you dismiss them you may be missing opportunities to right things before you crash.
That's why you have to empower new hires to question your methods: someone from outside will see what is not normal, if you dismiss them you may be missing opportunities to right things before you crash.