Well, he is in charge of this system. Why would he reply? He knows exactly what they do and how shady it is.
That crosses into personal attack, which is not ok here.
If you'd please review https://news.ycombinator.com/newsguidelines.html, you'll notice that the rules include Assume good faith.
We can assume good faith, but when bad faith has been demonstrated we should not turn a blind eye
What people consider "demonstrated" depends greatly on how they feel about a thing. We're asking users to err on the side of assuming good faith. That's not easy, so if you're not making a strong conscious effort to do it, you're probably not following the guidelines. (I mean anybody, of course—not you personally.)
What's the good faith scenario in this case? Even hypothetically? The CEO isn't aware of how the system (he is in charge of) works?
Had no reply.