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"under forecast"

They just wanted to oversell more.

It's not like with the new system they'll want to oversell less.


They’re trying to maximize revenue R, which is seat price P times seats filled S. S goes down when P goes up, but the linkage is very complex.

Some people take flights to wherever if it’s cheap enough, some fly a given route on given days, no matter the cost. Some will tolerate layovers and transfers for some cost, but that cost needs to be high enough.

Forecasting these components lets you increase total revenue without overselling.

Actually you do want to oversell less... But you do this by raising the price. They don't really want to oversell to the point where they have to accommodate the overage. If the demand for the flight is higher then they expect, they could charge more and still sell all the seats.

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